Hyatt Place Des Moines/Downtown
418 6th Avenue, Near Wells Fargo Arena, Des Moines, IA 50309, United States
Rating
4.4
Certificate of Excellence
2018
Price Level
$$
Rooms
93
Pets
Yes
from $ 2,326.82
Destination: Des Moines, Iowa IA
30
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Des Moines, Des Moines International Airport (DSM)
American Airlines
7:00 am - Columbus, John Glenn Columbus International Airport (CMH)
9:29 am - Des Moines, Des Moines International Airport (DSM)
TIME
3h 29m
TRAVELERS
2 Adults
0 bags
3h 29m
1 Stop
Flight Information
30
Jun
Hyatt Place Des Moines/Downtown, Des Moines
Hyatt Place Des Moines/Downtown
This downtown Des Moines Hyatt Place hotel features free WiFi access throughout and an indoor swimming pool. The hotel is only 7 km from the Des Moines International Airport. A seating area with a sofa is included in every guestroom at the Hyatt Place Des Moines Downtown. The rooms also include a 42 inch flat-screen TV toiletries refrigerator coffee maker and desk. Guests can exercise 24 hours a day in the fitness centre that features eliptical machines and free weights. There is free shuttle service available within the downtown Des Moines area with requests available to the airport. Guests can enjoy the 24-hour quick service lobby restaurant that features light snacks sandwiches burgers and more. Coffee and cocktails are available as well. Hy-Vee Hall is 500 metres from Hyatt Place Des Moines Downtown while the Science Center of Iowa is 600 metres from the property. The Iowa State Capitol is within 2 km of the hotel.
Price & Availability
Select your room
Standard King Room with Extra Bed (Accessible) ·
Bed & Breakfast · King
Non Refundable
Standard King Room with Extra Bed ·
Bed & Breakfast · King
Non Refundable
Doble Cama King Size ·
Bed & Breakfast
Non Refundable
Habitación, 1 Cama De Matrimonio Grande (with Sofa Bed, Roll-in Shower) ·
Bed & Breakfast
Non Refundable
Habitación, 1 Cama De Matrimonio Grande (with Sofa Bed) ·
Bed & Breakfast
Non Refundable
King Bed + Sofabed ·
Bed & Breakfast
15% discount
Non Refundable
King Bed + Sofabed - Accessible Room ·
Bed & Breakfast
15% discount
Non Refundable
Standard 2 Queen Room with Extra Bed ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard Queen Room with Extra Bed ·
Bed & Breakfast · 1 Queen Bed
Non Refundable
Doble Dos Camas Queen Size ·
Bed & Breakfast
Non Refundable
Corner King Room with Extra Bed ·
Bed & Breakfast · King
Non Refundable
Habitación, 1 Cama De Matrimonio (with Sofa Bed, High Floor) ·
Bed & Breakfast
Non Refundable
2 Queen Beds + Sofabed ·
Bed & Breakfast
15% discount
Non Refundable
King Bed + Sofabed - Corner Room ·
Bed & Breakfast
15% discount
Non Refundable
1 Bedroom Standard King Suite with Extra Bed (Accessible) ·
Bed & Breakfast · King
Non Refundable
1 Bedroom Standard King Suite with Extra Bed ·
Bed & Breakfast · King
Non Refundable
Suite Cama King Size No Fumadores ·
Bed & Breakfast
Non Refundable
Suite, 1 Habitación, Accesible Para Personas Con Discapacidad (1 King Bed & Sofabed, Roll-in Shower) ·
Bed & Breakfast
Non Refundable
1 Bedroom Suite - King Bed + Sofabed ·
Bed & Breakfast
15% discount
Non Refundable
1 Bedroom Suite - King Bed + Sofabed - Accessible ·
Bed & Breakfast
15% discount
Non Refundable
Suite, 1 Habitación (1 King Bed With Sofa Bed) ·
Bed & Breakfast
Cancel free of charge before Wed, 26 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
966 reviews
5
575
4
220
3
74
2
51
1
57
Customers Review
Value 4.3
Location 4.6
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.4
Amenities 3.9
Condition 4.5
Recomendation 89.2%
“Do not stay here. Ever. There is a reason there is no information about parking on their website, it doesn’t exist. This is an 8 floor hotel with maybe 20 available parking spaces in a parking ramp across the street, that you can’t get into without the someone at the front desk pressing a garage opener. And they want to charge you $18 a night for it! Asked the front desk about parking when I checked in, they failed to tell me about how to get in or the lack of parking spaces. Ended up having to park 3 blocks away in public pay garage. Rooms are dated, bed is uncomfortable. Pull out bed is unusable. Only one elevator, plan on waiting for an extended period of time with your bags, because there is no one available to help you with them. Street noise is very loud from cars racing around until 1AM.”
— Mo
“They got 3 stars on arrival on Sunday and 1 for the second night's stay making the average 2. The unprofessional service to address a problem with room key mechanisms was a low point in my global Hyatt experience. With their solution being to wait for the guest to return to the property at 10pm and then telling them they must change rooms without having a room picked out (making them wait in the lobby at the end of the evening while you fumble awkwardly with the res system - is that really what you want to do?) and without any compensation offered for the inconvenience is simply unacceptable.
With this as my total experience (first and only stay) at this property, I know there are other more attentive hotels nearby. Ive stayed at them.. The staff on Monday night, June 14th, 2021, was totally incapable of recovering from a disruption without maximizing guest inconvenience. It may be the policy based on what they are saying, so you have been warned.
We who travel frequently recognize that stuff happens but what separates preferred properties from those to avoid is how they recover the positive in a guest's experience, even when things go wrong. The property in Des Moines hasn't quite figured that out yet.
By the way, I would ask them to please establish a dress code for front desk staff. A T-Shirt and athletic shorts scream YMCA, not Hyatt. This actually happened.”
— Greg Lindner
