Mama Shelter Paris La Défense
10 Rue Jean Jaures, Near Paris La Défense Arena, Puteaux, 92800, France
Rating
4.6
Price Level
$$
Rooms
211
Pets
Yes
from $ 1,041.82
30
Jun
Mama Shelter Paris La Défense, Puteaux
Mama Shelter Paris La Défense
Between the business district of La Défense, the Champs Elysees and the Louis Vuitton Foundation, Mama Shelter is your new base to work, explore the capital or meet up. With 211 rooms, Mama is a space that blends quality with modernity. Enjoy a cocktail by the Seine, home-cooked dishes on the rooftop or a great burger in the diner. A special meetings and events floor is available for you and your team.
Price & Availability
Select your room
Standard Double Room ·
Room Only · 1 Double Bed
Book now and save
Non Refundable
Habitación, 1 Cama Doble (medium Mama) ·
Room Only
Non Refundable
Standard Queen Room ·
Room Only · 1 Queen Bed
Book now and save
Non Refundable
Doble Standard ·
Room Only
Cancel free of charge before Mon, 24 Jun 2024
Habitación, 1 Cama Doble (medium Mama) ·
Bed & Breakfast
Non Refundable
Standard Double Room ·
Bed & Breakfast · Double
Non Refundable
Standard Suite (Accessible) ·
Room Only
Non Refundable
Suite Accesible ·
Room Only
Non Refundable
Doble Standard ·
Bed & Breakfast
Non Refundable
Standard Family Room ·
Room Only
Non Refundable
Habitacion Familiar Standard ·
Room Only
Non Refundable
Standard Suite (Accessible) ·
Bed & Breakfast
Non Refundable
Suite Accesible ·
Bed & Breakfast
Non Refundable
Standard Family Room ·
Bed & Breakfast
Non Refundable
Habitacion Familiar Standard ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
66 reviews
5
27
4
5
3
3
2
4
1
7
Customers Review
Cleanliness 4.6
Comfort 4.6
Amenities 4.4
Condition 4.6
“This is the second and for sure last time I stay in a mama shelter. They pretend to be part of all accor hotel group but when it comes to fulfill the right that an all accor member has, they deny saying the rules at their hotel are different.
One thing I can’t complain is how friendly the receptionist are, also at the bar very friendly and helpful staff. Also the rooms are nice and you have a beautiful view.
The disgusting thing about this hotel is the management.
First of all the reception supervisor, a person who does not even say hello when they come to solve a problem. The person showed a very unprofessional way of interacting with the guests. What a bad example for the reception staff.
Second issue the breakfast, it’s supposed to be from 7-11 am but apparently they have at 12:30 another event in the breakfast room. So at 11 am they are kind of trying to kick you out of the restaurant so that they can prepare the room. In that case I think , guests would understand better if the manager there would say it in a nice way, but no the woman came towards us telling us to hurry up.
Secondly if they know they have such a short time to prepare the tables then they should offer breakfast only until 10:30 for example.
Third issue: as an accor diamond member you have the right of late checkout if available rooms are there. First they tried to charge 30 euros for late checkout … saying that the all accor rules are different for them. Then once they were “friendly” and said it won’t cost anything, the next day they called at noon to ask at what time we will
Leave room. Really disrespectful , you don’t feel welcome at all in this hotel just because they offer privileges they don’t want to accomplish. So they scam on you.
Btw… the welcome drinks are just water… so ridiculous in that case don’t offer anything with the typical excuse that the all accor rules don’t apply for them.
Again nice modern hotel, nice staff but horrible management of this hotel!”
— Miguel Velasquez
“A estadia foi mais do que as nossas expectativas! Os quartos e banheiro são impecavelmente limpos, a decoração é moderna e as roupas de cama são confortáveis. Além disso, são bem insonorizados e silenciosos, mesmo que o hotel esteja muito bem localizado perto de tudo em Paris. A equipe é particularmente agradável. Endereço para lembrar, estaremos de volta!”
— Ciura Laura