“Everything seemed nice at first, but it all fell apart quickly. Our room was good enough, except for a dirty fitted sheet on the bed. It was probably just stained, and had been washed, but it was pretty bad. Otherwise, the room was fairly clean, though it needed some work. I decided that I would just go ask for a new sheet, and went downstairs to do so. I hate inconveniencing employees anywhere unless they've gone out of their way to be awful to me. I just went down there, and asked for a clean fitted sheet for the bed. She asked what size, and I said I think king, but wasn't sure, but told her which room I was in. She came back with a comforter and a mattress cover, saying she didn't know which sheet I meant. Well, neither of those are sheets. I explained to her it was the bottom sheet, hoping that would work. She returned with what seemed like could be right, I took it upstairs, and it was actually a mattress cover (they apparently use two different mattress covers). So, back downstairs to get a fitted sheet; she managed to figure out what that is (I was starting to wonder if I was crazy), and handed me one after waiting another 5-10 minutes while she searched. Got upstairs, and it was for maybe a full, and the bed was a king. So, back downstairs. She says "that was the only one we have, you want me to move you into a different room?" Fine. She does, and the new room smells like smoke and needs more maintenance than the last. Through all of that, even though I don't know how she got through life not knowing the different types of sheets, I don't blame her. She had a name tag that said she is a trainee, and she seemed to be the only one there. It's another case of a business not being willing to pay enough to get decent workers, and then leaving those that are incompetent in charge. It is clear they aren't doing much to maintain their hotel, and they aren't investing in staff, which is either an owner or a manager issue, and not something that will be fixed without turnover of the right people. Here are my typical details: Comparison to others in chain: Worse Internet: 57/22, decent, but may not have been stable Breakfast: Missed it (it ends early), but free Room: Standard layout, sink very cracked, bare minimum towel supply, poor bathroom lighting, bad maintenance Cleanliness: Overall okay, but dirty sheet Bed: Very uncomfortable, springy Bedding: Thin Shower: No door, low pressure, sprays everywhere, towels very small Hard water: No HVAC: First room - very loud; second room - much better, but low fan actually means off, wouldn’t start or stop when it should Location: Average, near secondary airport Noise: Average Staff: Not good Cost/value: At least it wasn't terribly expensive Would stay again: No”

“Very quite. The rooms are spacious and the beds are comfortable and the pillows are so comfy. Perfect local to where I'm working this week.”